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Willow Stilè Co are confident that you will be happy with your purchase, however if you require an exchange, please read the following for more information.

Returns & Exchange Policy

Exchanges are accepted on all Products within 14 days of purchase for Products that have not been altered or used, and with all packaging, tags and/or stickers attached and accompanied with original sale receipts. 

We will do our best to fulfill your Exchange request. If your desired replacement Product is no longer available we will help you find another comparable Product, or give a store credit.

In the result of an exchange, shipping charges will apply and free shipping will be void. 

If you wish to Exchange we require that you ask the Post Office or other carrier for proof of posting, tracking, signature on delivery and insurance as you are under a duty to take reasonable care of the product and will be liable for damage until we receive them at our warehouse. We cannot accept liability or process an exchange for any items not received.

Damaged or defective goods

At Willow Stilè Co, we are committed to selling only high quality products. To that end, we employ several quality checks before a Product is shipped. We provide clear specifications and photos of all our products and will only offer a refund is a product is damaged or defective and not for change of mind. 

If you have received a damaged or defective product, please contact our team for further instructions. 


Contacting Willow Stilè Co

For more information about this Return and Exchange Policy, or any other information concerning your Product or Order, please contact our Support Team directly at:



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